Cookie Policy

ThisCity Limited only collect information such as your Internet Protocol address and which pages you viewed on our website. Unless explicitly provided by an individual, we will not collect any information that can personally identify you. This information is used to analyse usage in order to improve our website.

We use third party companies as suppliers for some of our functions. Their use of the data is controlled by our contract with them and they are only allowed to use the data strictly for the purpose we have stated e.g. the data is not used in connection with data from other companies and we are not tracking user behaviour outside our own sites. 

This website uses Google Analytics, which is a web analytics service provided by Google. Google Analytics uses cookies (small data files stored on your computer) to help Castel Underwriting Agencies Limited analyse how users use the site. These cookies are used to collect information about how visitors use our site. This information is sent and stored by Google on servers in the United States. Google uses this information to compile reports on website activity in order to help us improve the site for you. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google may share this information with third parties where legally required to do so, or where Google contract third parties to process information on their behalf. By using this website, you consent to Google processing your data for the purposes set out above.

This cookies and policy only covers the Castel Underwriting Agencies Limited website. Any other websites, such as social networking sites, which may be linked to by the Website may be subject to their own cookies and privacy policy, which may differ from ours and we are not responsible for the content provided on any third-party web sites.

Your browser may be capable of being programmed to reject cookies, to warn you before downloading cookies, or to disable cookies and information regarding this may be found in your browser’s ‘help’ facility.  However, disabling or rejecting cookies may affect our websites functionality.

For more details about managing and switching off cookies, please see the All About Cookies website.

If you have any questions regarding the use of cookies, please contact andrew@thiscityagency.com.

Cookie TypeCookie NameCookie Purpose
Session & TYPO3 Content Management CookieSession & fe_typo_userWe use session cookies to record an individual users preferences that the user has specified, so that each time the user returns their preferences remain. Commonly this would be language settings, shopping carts, anything where you have indicated a preference. Where forms are used on the site, we hold the information in a session cookie so that we can improve the user experience on the site. Should a user, for example, forget to fill in parts of a form when submitting a form, we can auto-fill the values for those fields that have been filled in, thereby reducing the amount of fields a user needs to amend. This information is stored only in your browser and is destroyed once your browser is closed.
Google Analytics_ga _gat _gidThese cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site for you. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Cookie PreferencecookiePolicyThis cookie is used to remember a user’s choice about cookies on this website. Where users have previously indicated a preference, that user’s preference will be stored in this cookie.

Your right to complain

Should you have any concerns regarding how we process your personal data, then you have the right to report your concern to either:

UK Information Commissioner’s Office. For more information, please visit their Website